privacy policy

On the Bily Abaya app, we respect your privacy and are committed to protecting your personal data whenever you use the app, whether you are a customer, a service provider (designer/tailor), or a delivery representative. This policy explains how we collect, use, share, and protect your information. 1. Information We Collect: Registration Information: such as name, mobile number, email, and password. Geolocation: to facilitate viewing nearby service providers and determining delivery locations. Order and Payment Information: such as order details, address, payment method, and invoices. In-App Communication: such as messages between the customer and the service provider or representative. 2. How Information Is Used: Provide and improve the app services. Facilitate communication between users, service providers, and representatives. Process, confirm, and deliver orders. Send notifications and updates related to orders. Protect user rights and prevent fraud or unauthorized use. 3. Information Sharing: We are committed to not selling or renting your data to third parties. We may share only necessary information with: Service providers you choose to fulfill your order. Delivery agents to deliver orders. Official bodies upon legal request. 4. Information Protection: We use the latest security technologies to ensure the safety of your data, such as encryption, two-factor authentication, and secure backup. 5. User Authority: You have the right to access, update, or delete your personal data at any time through the app settings. 6. Policy Changes: We may update the Privacy Policy from time to time, and you will be notified of any material changes via the app or email. 7. Contact Us: If you have any questions regarding the Privacy Policy, you can contact us via email.